Shipping & Returns
- Your order will be shipped via Deutsche Post, DHL, FedEx or Intex.
- We ship to the following countries: Germany, EU, Switzerland, UK, Australia, Japan, Hong Kong, Taiwan, Liechtenstein, Monaco, Norway, Ukraine, Canada, Mexico, United States, Philippines.
- The shipping costs within Germany depend on the total amount of goods ordered. Up to € 149 = € 5.49. Any order with a gross order value of € 150 or more is entitled to free shipping.
- EU: Up to € 299 = € 13.99, free from € 300 or above
- CH: Up to € 299 = € 30.00, free from € 1.000 or above
- For cross-border deliveries, additional taxes (e. g. in the case of an intra-community purchase) and/or duties, e. g. in the form of customs duties, may apply. These are the responsibility of the buyer.
You have the right to cancel this contract within 14 days without having to provide a reason and to return the undamaged goods to us.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the final goods.
The shipping costs for returns are borne by gemhype.com GmbH.